To all who read this, this is a warning. This has been a very long and frustrating battle for me. (and I was pregnant aka had no patience) I am shortening the story and making it nicer than it really was for your sake.
Consumer Report for United Studios
For my birthday, I really wanted to have family pictures. There was a place at the mall that was having a special so we signed up to take family pictures and Brayden's 1 year pictures. (my birthday is in March). We had the pictures taken and I was really impressed with the photographer and excited to get the pictures back. We were scheduled to get them the first part of April. Well, we didn't get them so I started calling the company and each person just kept saying 'give it another week'. A month later I (kindly) insisted the tell me where my pictures are and get them too me. One lady looked into the matter and called me back to tell me they were never printed but they were on a rush order and should be there in a couple weeks. A couple weeks later, I called again and was told the same thing. To make matters worse, each time I called and asked to speak with the last lady, I was told the 'company let her go'. The end of August (yes 4 months later) I demand they get me the pictures so they did some more looking into it and our pictures were never really printed. The end of August I finally received pictures in the mail..... Do you even see any family resemblance?

(This is just a sample, the really pictures were scary)
I called and told them they had sent the wrong pictures. They apologized and kept saying that this never happens. I mailed them back and they reprinted 'our' pictures and have the sent out to us right away. A couple weeks later we got a folder of pictures... Any resemblance yet?

Needless to say... I never expect to see our pictures. Three weeks ago I requested a refund and still have not heard a word from them.... I doubt I'll ever see that as well. I promised the company I would never do business again with them and I would tell everyone I knew...... so this is me keeping my promise.
NEVER NEVER NEVER use United Studios to take your pictures. They will charge you and lose your pictures.